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90-Day Return Policy

At Onyx + Rose, we pride ourselves on helping those around us lead healthier lifestyles. We’re so confident that our CBD products will make a positive difference in your life that we offer an industry-leading, 90-day satisfaction guarantee. If you’re not satisfied with any of our products within 90 days, contact our team and we'll jump into action.


  • Each customer is allowed one refund 
  • Shipping cost on a returned item will not be refunded
  • Once your return is received, please allow 48 – 72 hours for your refund to be processed. Credit times will vary depending on your bank or credit card provider.
  • If you received products damaged during shipping, you must notify us within 48 hours of shipment delivery to qualify for an exchange of the exact product using the form above. Once the damaged product has been received a new order will be shipped out to you free of charge.
  • If you have any questions or concerns, please contact us at