Careers

This enthusiastic individual will listen to customers whether they have product questions or order concerns and offer positive and specific solutions to each person. The successful candidate for this role will have a strong command of the company’s customer service policies, and be well-trained in product knowledge in order to offer quick and accurate assistance to customers. This person also should be capable of managing part time employees, and have the desire to expand this role, as well as the Customer Experience team in the organization. 

As the Digital Media Manager for FIT by Katy and Onyx + Rose you will be responsible for driving growth + profitability for the brands through digital mediums. You should be able to manage social media marketing, direct and implement paid search and any digital or display campaigns, as well as, analyze the performance of those campaigns. You will be responsible for maintaining brand consistency across varied platforms, monitoring digital data and analytics and managing the digital budget.

As the Marketing CRM Manager for Undefined, LLC. you will lead marketing strategies for both FIT by Katy and Onyx + Rose customer needs across their entire lifecycle – from awareness to purchase, onboarding to retention, and growth to advocacy. You will constantly evaluate the entire customer path to purchase for both brands determining not only the channel and communication methodology, but the content itself as well.